Our Commitment

JE Clinic is committed to ensuring that our website and services are accessible to all users, including those with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Website Accessibility Features

We have implemented the following features to improve accessibility:

Clear, readable fonts and sufficient colour contrast
Logical heading structure for screen reader navigation
Alternative text for images
Keyboard navigation support
Responsive design for all device sizes
Clear, simple language throughout
Focus indicators for interactive elements

Clinic Accessibility

JE Clinic is located in a ground-floor premises with:

Step-free access from the car park
Free on-site parking close to the entrance
A calm, comfortable waiting area
Good lighting throughout

If you have specific accessibility requirements, please let us know when booking your appointment so we can ensure we meet your needs.

Communication

We are happy to accommodate different communication preferences:

Information can be provided in writing if preferred
Extra time can be allocated for appointments if needed
We can speak clearly and at a comfortable pace
Written summaries of consultations are available on request

Continuous Improvement

We are continually working to improve the accessibility of our website and services. We welcome feedback on how we can do better.

Known Limitations

We are aware of some areas where accessibility could be improved and are working to address these. If you encounter any barriers to accessing our website or services, please contact us.

Feedback and Contact

If you have difficulty accessing any part of our website or need assistance, please contact us. We will do our best to provide the information you need in an accessible format.

Email: info@jeclinic.co.uk

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you can contact the Equality Advisory Support Service (EASS) at www.equalityadvisoryservice.com.

This accessibility statement was last reviewed in January 2025.

Accessibility